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FOUNDATION Vendors Board Members Employees Owners/ Residents Celebrating 30+ years of Lifestyle Management through the professional guidance and support of The Annon Family. In March of 2019, Southern States Management Group, Inc. (SSMG) celebrated our 30th year working throughout Volusia and Flagler Counties. We are a family-owned and operated community management firm with deep roots in the community. In the interest of giving back to the very community that has supported us and our clients for over three decades, we created a private Foundation for the purpose of improving the standard of living for those in need in our immediate areas with specific emphasis on transitional and permanent housing, physical and mental wellness, social stability and educational opportunity; we believe that these factors are paramount for a state of improved livability. More specifically, the overarching goal of the Foundation is to provide financial and in-kind resources that will directly and immediately improve the quality of life of individuals and families in Volusia or Flagler County. The success of our inaugural event, a team scramble golf outing at the Conservatory at Hammock Beach, afforded the opportunity to make a sizable contribution to Family Renew Community in the amount of $30,000. Family Renew Community provides safe and stable transitional housing for area families with children in need and equips them with the tools they need to be self-sufficient going forward. The organization has 32 apartments at three different campuses in Holly Hill, Daytona Beach and DeLand. These housing units are available for six months or more with no rent or utility payments due. Family Renew Community offers about 60 families a year safe haven from desperate situations and offers more than just temporary shelter. We are proud to have had the Family Renew team at our event as ambassadors of the program to speak with the 144 golfers and nearly 50 event sponsors. ​ “I want to take this opportunity to further convey the impact of your gift on Family Renew Community as an organization and the families we serve. Your gift is the largest gift Family Renew has received so far this calendar year, with the exception of a bequest. Your gift covers more than 3 percent of our budgeted annual operating expenses for 2020. So you can see that your donation will do much to keep Family Renew Community strong through this challenging time. It will allow us to continue to help families change the direction of their lives despite the pandemic. Your gift exceeds the average amount Family Renew Community invests to lift THREE families out of homelessness, with a 95 percent chance of maintaining stable housing in the months and years to come. Research shows experiencing homelessness as a child is the leading indicator of whether a person will be homeless as an adult. By making that childhood experience of homelessness brief and nonrecurring for the boys and girls in these families, you are interrupting that cycle for generations to come. Thanks again,” expressed Denise O’Toole Kelly, Development Director for Family Renew Community. On behalf of the team at Southern States Management Group, we want to thank all involved for helping to make this fundraiser such a success! We look forward to highlighting more great news from our Foundation and the benefits it will have on our community! WANT TO BE CONSIDERED CHARITY First Name Email Last Name Phone Your Message Sign me up! VOLUNTEER SIGNUP First Name Email Last Name Phone Sign me up! Learn more about this local organization . THANK YOU SO MUCH TO OUR SPONSORS!

LEADERSHIP Vendors Board Members Employees Owners/ Residents Celebrating 30+ years of Lifestyle Management through the professional guidance and support of The Annon Family. Fred Annon ​ Jeff Annon ​ Mark Annon ​ Charla Khatib Troy Railsback Travis Houk Jeff Moore Southern States Management Group (SSMG) is a family-owned business dating back three decades with a forecast of many more to come. With the focus always being on “family first” our group understands what it means to be a “community”! We take great pride in our family centric environment and because of this we currently represent 150+ independently operating master and sub- associations representing over 16,000 assessment paying units. These associations include single family homes, oceanfront luxury condominiums, fee-simple town homes, carriage homes, patio, courtyard, and villa homes as well as numerous mixed-use and commercial units. Annual operating budgets and reserve funds under our supervision exceed $20 and $19.5 million, respectively. ​ SSMG has been able to demonstrate 30+ years of community management success because we respect what “family” means! Part of our current leadership team has fond memories of working as small children, stuffing envelopes and changing light bulbs, for many clients that we still represent today. Others that work for SSMG came to us by way of family friends dating back to our President’s days in college. His roommate’s son works as a Community Manager and has been with us over thirteen years and has recently begun a family of his own. ​ Because of our strategic hiring practices and approach, we have been successful in assembling seasoned professionals with diverse backgrounds in economics, accounting, consulting, information technology, public service, realty, public relations and recruiting. We have focused on “family first” which also supports retention and a strong, cohesive expanding team. When there is reliability, collaborative spirits, unique skill sets and trust, the management of a community and the understanding of their needs comes naturally. ​ Additional, by exposing each professional to the full spectrum of management responsibilities and environments, SSMG is proud of our well rounded, extended family that have the capabilities and experience to address challenges in an effective and efficient manner. Routine dialogue among professionals relative to the current state of affairs of their respective clients also assures that knowledgeable back-up support is readily available on a single moment’s notice. Knowing that we believe in “family first” creates an experience for our employees and clients that demonstrate our unique abilities. LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

HOA Vendors Board Members Employees Owners/ Residents Southern States Management Group (SSMG) is unique in our variety of service offerings. Our experience with community communications has been thoughtfully refined over three decades. Some of our clients choose to upgrade their scope of service with the following desirable options. What is HOA and Condominium management? Homeowners Association (HOA) management is the complex set of responsibilities and tasks associated with running a successful community association. HOA management companies have a wealth of experience and talent covering the full range of challenges that associations face. The HOA's board of directors can rest assured that when they find themselves up against an issue, they can reach out to their management company for the guidance they need. ​ At the end of the day, the board of directors has a fiduciary responsibility in the overall governance of their community association. Your community’s Board of Directors is elected by the owners of the community to make business and governance decisions on their behalf. How a Professional Management Company Can Help Manage the association within budget Help the board to keep the residents informed and satisfied Provide access to pertinent community information Project planning and management Help the board effectively govern the community Help the board to build a strong sense of community Help to enforce the covenants and restrictions fairly and consistently Foster great vendor relationships Be a well-rounded resource for challenges the association may face

ACCOUNTING REQUEST ACCOUNTING REQUEST First Name Email Last Name Phone Association Name Property Address Account Number Explanation of Request Send

Privacy Policy At Southern States Management Group, accessible from ssmgfl.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Southern States Management Group and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Southern States Management Group. This policy is not applicable to any information collected offline or via channels other than this website. ​ Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms. ​ Information we collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. ​ How we use your information We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud ​ ​ Log Files Southern States Management Group follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. ​ Cookies and Web Beacons Like any other website, Southern States Management Group uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. ​ Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of Southern States Management Group. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Southern States Management Group, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Southern States Management Group has no access to or control over these cookies that are used by third-party advertisers. ​ Third Party Privacy Policies Southern States Management Group's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. ​ CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. ​ GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Children's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Southern States Management Group does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

CHARITY GOLF CLASSIC 2022 Vendors Board Members Employees Owners/ Residents “The proceeds from the golf tournament couldn’t come at a better time for Family Renew Community and the population of hardworking yet financially struggling families that we serve through the generosity of our supporters. Escalating costs for housing and essentials such as food and clothing are pushing more families who live paycheck to paycheck over the brink of homelessness. This infusion of funds will allow us to keep up with our own rising costs as we offer them a safe, stable home and equip them with the tools they need to be self-sufficient.” ~Rev. Tony Deobil, Executive Director, Family Renew Community The team at Southern States Management Group recently dropped off a $30,000 check to Family Renew Community. Thank you to everyone who helped make this fundraiser a huge success. I personally, appreciated being this year's Golf Tournament Chair and wanted to extend my thanks to all involved! ~ Troy Railsback In March of 2019, Southern States Management Group, Inc. (SSMG) celebrated our 30th year as a family owned and operated community management firm with offices in Volusia and Flagler Counties. In the interest of giving back to the very community that has supported us and our clients, we created a private foundation with a focus on improving the standard of living of those in need in our immediate area. Specific emphasis is placed on transitional & permanent housing, physical and mental wellness, social stability and educational opportunity; we believe that these factors are paramount to achieving a state of improved livability. More specifically, the overarching goal of the foundation is to provide financial and in-kind resources that will directly and immediately improve the quality of life of an individual or family in Volusia or Flagler County. Monday, September 26, 2022 The Conservatory at Hammock Beach in Palm Coast 7:30 AM Registration 9:00 AM Shotgun Start | Scramble Play ​ $250 Per Person or $1000 Foursome Light breakfast and lunch provided To register, please make your selections of support, then submit the form below and then click on the payment link. Thank you! SPONSORSHIPS PLATINUM SPONSOR – $5,000 • (2) Teams entered into the tournament • Company logo placed on welcome banner (traffic circle) • (1) Banner location at the sponsors choice • Logo Placed on all Golf Carts with Rules • (2) Signs on choice of greens • Product & promotional items placed in the players gift bag • Assigned table at hole location or Tee Box • Mention on all media outlets, on social media and SSMG’s website ​ GOLD SPONSOR – $3,000 • (1) Team entered into the tournament • (1) Banner location at the sponsors choice • (2) Signs on choice of greens • Product & promotional items placed in the players gift bag • Assigned table at hole location or Tee Box • Signs located at walkway to check-in • Mention on all media outlets, on social media and SSMG’s website ​ SILVER SPONSOR – $2,500 • (1) Team entered into the tournament • Signage on Driving Range • Product & promotional items placed in the players gift bag • Assigned table at hole location or Tee Box • Drinks on golf carts provided in your name • Mention on all media outlets, on social media and SSMG’s website LUNCH SPONSOR – $2,500 • (1) Team entered into the tournament • Banner displayed in the lunch area • Product & promotional items placed in the players gift bag • Assigned table at hole location or Tee Box • “Lunch provided by” in your name • Mention on all media outlets, on social media and SSMG’s website ​ HOLE IN ONE – $1,500 • Single Hole Sponsorship • Signs on tee box and green of par 3 • Assigned table at hole location/tee box ​ LONG DRIVE – $1,000 (2 available) • (2) Signs on designated longest drive hole ​ CLOSEST TO PIN – $1,000 (3 available) • (1) sign located on the tee box ​ HOLE SPONSOR – $250 • (1) Sign located on tee box ​ FLAG SPONSOR – $150 • Logo on the flagstick CONTACT INFORMATION Full Name Email Company Phone Address SPONSORSHIP INFORMATION If you wish to sponsor us, please select your sponsorship level(s): Platinum Sponsorship ($5000) Gold Sponsorship ($3000) Silver Sponsorship ($2500) Lunch Sponsor ($2500) Hole in One Sponsor ($1500) Longest Drive Sponsor ($1000) Closest to Pin ($1000) Hole Sponsor ($250) Flag Sponsor ($150) Donation Auction Item GOLFER INFORMATION ($250 SINGLE, $1000 FOURSOME) Team Size One Golfer Four Golfers Player 1 Name Player 1 Shoe Size Player 2 Name Player 2 Shoe Size Player 3 Name Player 3 Shoe Size Player 4 Name Player 4 Shoe Size Sign me up! Once you’ve submitted the form, click here to pay. Please make sure that your order matches what you submitted on the form. Thank you.

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AWARDS & ASSOCIATIONS Vendors Board Members Employees Owners/ Residents LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

BOARD MEMBERS Vendors Board Members Employees Owners/ Residents BOARD MEMBER / COMMITTEE PORTAL ACCESS SOUTHERN STATES SPOTLIGHT If you are a Board Member for a community or know of a Board Member in your Association that has gone above and beyond, we want to highlight them for their volunteer work! Email Outreach@SSMGFL.com with your great news. YOUR ASSOCIATION NAME HERE If you are proud of happenings in your community, the team at Southern States Management Group wants to highlight your good work! Email Outreach@SSMGFL.com with your great news. SOUTHERN STATES BOARD MEMBER OF THE MONTH If you are a Board Member for a community or know of a Board Member in your Association that has gone above and beyond, we want to highlight them for their volunteer work! Please email the following to Outreach@SsMGFL.com : 1. Their Name 2. Association Name 3. Board Position 4. Years on the Board of Directors 5. Reason You Want to Highlight Their Good Deeds All submissions will be reviewed and posted accordingly. Southern States Management Group Services for Board Members include but not limited to: ​ Association Retreats Board Boot Camp: Half day How to read a P&L / Balance Sheet Covenant Enforcement Basics Your role as a board member Conflict Resolution Association Rules & Regs And much more. To learn more about Board Member Services: Education Consulting Communication & Community Engagement WHAT'S YOUR COMMUNITY STORY? Full Name Email Your Message Submit Thanks for submitting! LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

BECOME AN EDUCATION PARNTER Vendors Board Members Employees Owners/ Residents Our most popular event, the HOA/COA Board Member Certification & Conference is happening on Wednesday, March 13, 2024, from 8:00 a.m. to 5:00 p.m. In its fourth year, we have outgrown the Cici and Hyatt Brown Museum of Art but are thrilled to continue our partnership with the Museum of Arts & Sciences as the 2024 Conference will be held at the Museum’s main campus. In addition to having more space for attendees, exhibitors and educational presentations, the Museum will also be hosting a traveling megalodon exhibit that will be accessible during the Conference. Please save the date! BECOME AN EDUCATION PARTNER First Name Email Last Name Phone Are you currently a Southern States Management Group client? Your Message How did you heard about us? Sign me up!

RESIDENT EDUCATION Vendors Board Members Employees Owners/ Residents The more participation and involvement in your community, the better. Every single homeowner and resident in the Association has an impact on the health of your community. We provide residents and board members of homeowner's associations (HOA) with the know-how, tools and resources to effectively lead their neighborhoods. Community spirit means pride in a community. Building community spirit creates an emotional equity allowing residents to have an invested interest in their community. The key to having a spirited community doesn’t rest in the size or the wealth of the association, but rather the enthusiasm and energy of the residents. Community associations throughout the country rely on resident volunteers who exhibit these traits to bring their community together. Even if you don’t serve on the Board, or volunteer on a committee, or volunteer for an ad hoc project, you absolutely make a difference in your community simply by keeping your property maintained and following the rules. ​ LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

Anchor 1 Community Management in Daytona Beach, FL Lifestyle Management at it’s Finest! Your Email Address Learn More About Scheduling a Tour! Vendors Board Members Employees Owners/ Residents PROVIDING “Lifestyle Management” FOR THOUSANDS OF LOCAL FAMILIES & BUSINESS OWNERS FOR OVER THREE DECADES! COMMUNICATIONS & MEMBER RELATIONS Well-informed board members and property owners are a critical aspect to maintaining a positive community. The Southern States Management team provides our clients with the best available resources in the community management industry through state-of-the-art communications and member relations. CONTINUING EDUCATION Our education programs provide board members and local leaders with current information in the industry. Southern States Management Group believes in a well-informed community. We invest in annual conferences, vendor trade shows, forums, and more. We provide to those who work within and outside our portfolio. ​ ACCOUNTING Southern States Management Group utilizes industry-specific software to provide monthly reporting of all general ledger activity. We've invested countless hours and financial resources to offer the best options to our HOA/COA Associations and board members. COVENANT ENFORCEMENT Our Licensed Community Association Managers handle covenant enforcement for communities with less than 50 to over 2,000 residential units. No matter the community size, associations have the same crucial responsibility - to be consistent, non-selective and equitable. ​ ONSITE STAFFING PLACEMENT At Southern States Management Group, our clients come in all sizes. We understand the need for onsite staffing. We use our expertise to provide each association with the best candidates to complement their HOA/COA needs. We can either provide one of our own employees, help the board of directors select a suitable candidate, or handle the screening and placement for the association. FINANCIAL PLANNING In addition to the typical monthly reports, Southern States Management Group’s team members are highly knowledgeable in developing dynamic forecasting models. These are used to simulate the impact of potential risks on the financial operations of an association. No matter if these risks occur today, tomorrow or in the future. STRATEGIC & CAPITAL PLANNING The sustainability of an Association requires strategic planning to ensure years of opportunity. With unique Florida environments, the building envelope of a condominium or common area needs constant care and attention by a team that's not rotating, like a board of directors. Our experience in strategic and capital planning dates back three decades. BOARD RETREATS With over 30 years of experience in the local area, The Annon Family has developed best practices for board members to collaborate, understand leadership roles and create strategic forecasting for building the bench and needs of an association. Our leadership team is often asked to organize board retreats for our clients and for those that aren't a third party in planning and execution. 35+ YEARS OF EXPERIENCE 16 k+ ASSESMENT PAYING UNITS 125 + INDIVIDUAL CONDOMINIUMS AND COMMUNITIES AWARD-WINNING COMMUNITY MANAGEMENT GROUP As an award-winning community management group, the Southern States team understands the challenges and opportunities of day-to-day operations. Meanwhile, we develop forecasts that provide the best offerings for our HOA/COA Associations. What Sets Southern States Management Group Apart From the Rest? We Actually Know Your Name We provide everyone with a wide range of communication from push notifications to print newsletters. In an ever-changing communications landscape, we're efficient. We ensure that our HOA/COA associations have the necessary tools for seamless operations. We're Family Oriented Professionals SSMG has been able to demonstrate 30+ years of community management success because we respect what “family” means! Several of our current leadership team members have fond memories of working as small children - stuffing envelopes, and changing light bulbs for many clients we still represent today. Others that work for SSMG, came to us through family and friends, dating back to our President’s days in college. Our Systems and Processes One size doesn’t fit all! Southern States Management Group understands that each association's needs are unique and change throughout the years. With our experience, you have the ability to start small and grow with your community. Southern States Management Group has always been an early adopter of state-of-the-art technology. We always strive to provide internal and external efficiencies. Hear From Area Leaders & Clients I would like to take a minute to appreciate all the hard work SSMG has done for the Opus Condominium. The building was in a mess when SSMG was hired and Mark has worked hard with the board to get the building back on track. Since then we have hired new maintenance and front desk, updated and fixed a lot of items that have been tabling by prior managers and boards. They manage to keep meetings on track and deal with vendors daily getting multiple bids for a great selection. I appreciate all their hard work and time they have committed thank you. Crystal Anderson Opus Condominium Treasure View All Testimonials Why Hire The Management Experts at Southern States Management Group? WE GROW WITH YOUR COMMUNITY One size doesn’t fit all! Southern States Management Group understands each association and its respective needs are unique. These needs are expected to change throughout the years. With our experience, we have the ability to help you start small and grow with your community. LACK OF TURN OVER IS A HUGE FACTOR The Leadership Team at Southern States Management Group understands the importance of providing superior care to our Community Association Managers, Accounting Professionals, and Clerical Support Team by providing them with a “Family First,” approach. MORE SUCCESFUL COMMUNITIES Since 2018, we've provided seminars, conferences, certifications, and continuing education to our clients and community leaders outside of our portfolio. We believe that educating leaders facilitates successful communities. That's why we invest heavily in annual events and trade shows. LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! More About All Over Southern States Management Group and Our Community Management Approach Southern States Management Group (SSMG) is a family-owned business dating back over three decades. And we predict many more years to come! With the focus always being on “family first”, our group understands what it really means to be a community. We take great pride in our family-centric environment. And because of this, we currently represent 150+ independently operating master and sub-associations representing over 16,000 assessment paying units. These associations include single-family homes, oceanfront luxury condominiums, fee-simple townhomes, carriage homes, patio, courtyard, and villa homes as well as numerous mixed-use and commercial units. ​ SSMG has been able to demonstrate 30+ years of community management success because we respect what “family” means! Part of our current leadership team has fond memories of working as small children, stuffing envelopes, and changing light bulbs, for many clients that we still represent today. Others that work for SSMG, came to us via family and friends dating back to our President’s days in college. ​ Our strategic hiring practices and approaches have been the key to our success. We've collectively assembled seasoned professionals with diverse backgrounds in economics, accounting, consulting, information technology, public service, realty, public relations, and recruiting. We've focused on “family first”, which supports retention and a strong, cohesive team that's expanding. With a combination of reliability, collaborative spirits, unique skill sets, and trust, the management of a community and the understanding of their needs come naturally. ​ Additionally, by exposing each professional to the full spectrum of management responsibilities and environments, SSMG is proud of our well-rounded, extended family. We have the capabilities and experience to address challenges in an effective and efficient manner. Routine dialogue among professionals about the current state of affairs of their respective clients also assures that knowledgeable backup support is readily available. We also ensure that our support is available at a moment’s notice. Knowing that we believe in “family first” creates an experience for both employees and clients that demonstrates our unique abilities.