Accessibility Statement

Effective Date: 2026  |  Last Updated: October 2026

1. Our Commitment to Accessibility

Southern States Management Group is committed to making every reasonable effort to maintain and increase the accessibility of https://www.ssmgfl.com to ensure that persons with disabilities have full and equal enjoyment of Southern States Management Group’s online goods, services, facilities, privileges, advantages, and accommodations. We believe that all users, regardless of ability, deserve an equal and excellent digital experience, and we are continuously working to improve accessibility across our website.

2. Accessibility Standards

Southern States Management Group aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological impairments.

Our accessibility efforts are guided by four core principles:

• Perceivable — Information and user interface components are presented in ways that all users can perceive, including alternative text for images and captions for video content.
• Operable — Interface components and navigation are operable by keyboard and other assistive technologies, with sufficient time to read and interact with content.
• Understandable — Information and interface operation are clear and consistent, with readable text and predictable navigation.
• Robust — Content is built to be compatible with current and future assistive technologies, including screen readers.

3. Measures We Have Taken

• Incorporating accessibility considerations into our web design and development process
• Using structured HTML headings and landmarks to support screen reader navigation
• Providing descriptive alternative text for meaningful images
• Ensuring sufficient color contrast between text and background elements
• Using responsive design to support a wide range of screen sizes and devices
• Ensuring that forms and interactive elements are labeled and keyboard-navigable
• Avoiding content that flashes or blinks in ways known to cause seizures or other issues
• Providing skip navigation links for screen reader users

4. Known Limitations

While we strive for full WCAG 2.1 Level AA conformance, some content may not yet fully meet this standard. Known areas we are actively working to improve include:

• Some older PDF documents may not be fully compatible with screen readers. Accessible versions are available upon request.
• Some third-party embedded content (such as videos or maps) may have limited accessibility support. We encourage users to contact those providers directly or contact us for alternative access.
• Some legacy page templates may have limited keyboard navigation support and are being reviewed.

If you encounter an accessibility barrier on any page of our website, please contact us using the information below. We will make every effort to provide the information you need in an alternative accessible format.

5. Third-Party Content

Our website may include content, tools, or features provided by third-party vendors. While we work with accessibility-focused vendors where possible, Southern States Management Group cannot fully control the accessibility of third-party content. We encourage users who experience accessibility issues with third-party content to contact us so we can assist in finding an accessible alternative.

6. We Want Your Feedback

We actively welcome feedback from all visitors on how the accessibility of https://www.ssmgfl.com can be improved. Your input helps us identify barriers we may have missed and prioritize future improvements. Whether you have encountered a specific problem, have a general suggestion, or would like to request content in an accessible format, we encourage you to reach out.

Please tell us:

• The web address (URL) of the page where you encountered an issue
• A description of the accessibility barrier or difficulty you experienced
• The assistive technology or browser you were using, if known
• Your preferred format or method for receiving a response

We take all accessibility feedback seriously and aim to respond within five (5) business days.

7. Accessibility Contact Information

To submit accessibility feedback, report a barrier, or request content in an accessible format, please use any of the following:

Submit Feedback by Email

You may send your accessibility feedback directly to: [email protected]

8. Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may contact the U.S. Department of Justice’s ADA Information Line:

• Phone (voice): 1-800-514-0301
• Phone (TTY): 1-800-514-0383
• Website: www.ada.gov

9. Ongoing Improvement

Southern States Management Group conducts periodic accessibility reviews and incorporates user feedback into our continuous improvement process. We are committed to ensuring this Accessibility Statement remains current and that the actions described herein are carried out on an ongoing basis.

This Accessibility Statement was last reviewed and updated in October 2026.