Southern States Management Group Partners with Thumbtack to Connect Community Residents with Trusted Local Pros

New partnership gives SSMG-managed HOA and condo communities direct access to 300,000+ service professionals across 500+ home service categories

FLORIDA — Southern States Management Group, Inc. (SSMG), a leading Florida community association management company, today announced a strategic partnership with Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Through this partnership, residents in SSMG-managed HOA and condominium communities will have direct access to Thumbtack’s network of more than 300,000 top-rated local  service professionals spanning 500+ home service categories.

Meeting the Needs of Our Communities

The partnership is grounded in real data. A recent survey of SSMG community managers identified landscape deficiencies, mold and mildew, paint needs, and roof issues as the most common maintenance-related concerns across managed communities. When it comes to individual unit owner requests, managers most frequently field calls for general contractors, plumbers, landscape professionals, and electricians — all categories well-covered by Thumbtack’s platform.

By embedding Thumbtack into the resident experience, SSMG provides a trusted referral resource without taking on the liability, overhead, or administrative burden of curating and vetting a vendor list in-house. Residents get fast connections to qualified professionals. Community managers spend less time handling referral requests.

“We hear it constantly from our community managers and the boards they serve — residents need reliable referrals for home services, and they need them quickly. Thumbtack gives us a scalable, trusted solution that benefits every property owner in our portfolio without adding operational complexity or liability to our teams.”

— Jeff Annon, Southern States Management Group, Inc.

Supporting Covenant Compliance and Board Advocacy

Beyond general convenience, Thumbtack is expected to serve as a meaningful resource in one of the most common and sensitive challenges facing community association boards: maintenance-related covenant enforcement on privately owned properties. When a board issues a violation notice — for overgrown landscaping, exterior paint, mold, roofing, or other property condition concerns — the resident must identify and engage a qualified contractor to cure the violation within the required timeframe. Without a reliable referral resource, that process can stall, creating frustration for the homeowner, additional follow-up burden for the community manager, and prolonged compliance timelines for the board.

Thumbtack addresses that gap directly. By giving residents immediate access to top-rated, local professionals across the specific categories most likely to appear in a violation notice, SSMG is providing a practical tool that supports faster resolution and protects the aesthetic and financial integrity of the communities it manages.

This is consistent with SSMG’s longstanding commitment to advocating for the boards of directors it serves — and by extension, for the communities those boards lead. Effective covenant enforcement requires more than issuing notices; it requires equipping homeowners with the resources to respond. This partnership reflects that philosophy.

How It Works for Residents

Thumbtack’s AI-powered platform matches residents with top-rated local professionals based on the specific service needed, location, and availability. Residents can browse recommended pros, read verified reviews, and book services through a trusted, SSMG-recommended channel. Every job booked through Thumbtack utilizes smart, AI-powered matching to connect residents with the right professional for the right job, and is backed by the Thumbtack Guarantee.

Service Categories Available to Residents

Thumbtack covers the full range of home service needs, including the categories most frequently cited in SSMG community manager surveys and covenant enforcement records:

• General home maintenance and repairs

• Plumbing and electrical work

• Landscaping, lawn care, and yard maintenance

• Exterior painting and pressure washing

• Roofing inspections and repairs

• Window, slider, and door installation and repair

• Tree removal and trimming

• Mold remediation and cleaning services

• And hundreds of additional home service categories

ABOUT SOUTHERN STATES MANAGEMENT GROUP, INC.

Southern States Management Group, Inc. (SSMG) is a Florida-based community association management company specializing in the professional management of homeowners associations, condominium associations, and commercial communities. SSMG’s mission is to deliver exceptional management services that enhance community values, protect owner investments, and ensure full legal compliance across all managed associations. Learn more at www.ssmgfl.com.

ABOUT THUMBTACK

Thumbtack is a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it, as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 15 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack.

MEDIA CONTACT

Southern States Management Group, Inc.

386-446-6333   |   info@ssmgfl.com

www.ssmgfl.com