COMMUNICATIONS
Southern States Management Group (SSMG) is unique in our variety of service offerings. Our experience with community communications has been thoughtfully refined over three decades. Some of our clients choose to upgrade their scope of service with the following desirable options.
COMMUNICATIONS
SSMG believes strongly that effective communication is an important component to a successful community
association whether a condominium of 60 units or a master plan community of 2,000 homes. With this in mind, SSMG
has added seasoned public relations processionals to our team and developed a compliment of proactive options that
monitor unique analytics and impressions on all platforms.his time-consuming aspect of your community.
NEWSLETTERS
SSMG has a demonstrated history of composing and distributing newsletters. Whether you’re advertising a community
garage sale or you’re distributing suggestions for seasonal property care, newsletters can be tailored to the need of
each community. We understand the benefits that occur when people are "the know". Now it's easier than ever to keep in touch with your residents to develop open lines of communication. Newsletters are a great way to streamline
happenings and create synergy within communities. SSMG recommends that all communities send regular
newsletters and we've now made it easier than ever to stay in touch with your neighbors!
discussed is important. Let SSMG handle this time-consuming aspect of your community.
SURVEYS
Whether it’s quarterly or annually, SSMG will create, disseminate and analyze surreys to residents in your community.
This is a tool that we use on our own clients to be able to clearly identify areas of support and topics that need
addressed. If your community isn’t sending out a survey, at the minimum annually, please consider choosing SSMG to
handle this important aspect for you.
SURVEY SUGGESTIONS
In order to better understand your community and its unique needs, we can craft surveys to members about a variety
of topics. Here are some examples:
Changes in color palettes and furnishings in social room’s
Amenity utilization rates
Understanding demographic profile of the community
SSMG will help interpret the data and formulate a plan to leverage the results of the analyses in order to accomplish
the goals and objectives of the community.
WEBSITES & SOCIAL PLATFORMS
Websites and social media are a powerful tool and informational source for existing resident or prospective buyers.
These platforms can quickly distribute bulletins, newsletters, etc. SSMG can help in creating a well-thought-out
outreach tool for your community. Things that we recommend highlighting online (but not limited to):
Community specific documents, Policies and procedures, Contact information, Rules & Regulations, Architectural
Control, Online payment options, FAQ’s, etc.
There are many ways that neighbors communicate online. Having a third-party monitor and report to the board on
topics being discussed is important. Let SSMG handle this time-consuming aspect of your community.
