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FOR SALE Vendors Board Members Employees Owners/ Residents LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

FOR SALE Vendors Board Members Employees Owners/ Residents LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

Site Map HOME Vendors Board Members Employees Owners/ Residents ​ EXPERIENCE Company Profile Leadership Team Awards & Associations Areas We Serve EDUCATION Past Curriculum Link to Videos Education Questionnaire - Sign up form Board Education Resident Education Become an education partner SERVICES HOA COA Commercial Properties Communications Communication & Community Engagement Concrete Restoration Consulting Onboarding Process Advanced Property Search REAL ESTATE What it means to be a CAM Agent Realty Services For Sale For Rent Contact a CAM Agent FOUNDATION Golf Classic 2022 Golf Classic 2021 Golf Classic 2020 History CONTACT US Join Our Team Homeowners Request For Assistance NEWS

VENDORS Vendors Board Members Employees Owners/ Residents Benefits on Being a SSMG Vendor Benefits Include: Southern States Management Group’s Vendor Program includes: ​ Southern States Management Group has recently established a new Vendor Program. The purpose of this program is to create a pool of high-quality, licensed vendors that can provide superior solutions for the communities we manage. Vendors who apply to the program are carefully vetted via our selected third-party compliance provider. As a member of our Vendor Program, Vendors are entitled to numerous benefits, such as the ability to: Market yourself to communities in need of your products and services. Gain access to our exclusive Vendors’ Savings Program. Assure community members that you’re a qualified vendor. Network with the Board of Directors and Residents of surrounding communities. Broaden the exposure of your products and services within communities. ​ Our Vendor Program Members have priority access to board members. Southern States Management Group manages millions of dollars via Vendor relationships that we’ve fostered over 30+ years and have hand selected this program for optimal benefits for all parties. We only seek work and provide the Board of Directors with RFP bids for Vendors who are members of our Vendor Program. REGISTER NOW to gain preferential access to bids and work. Membership is $95 per year and you can easily sign up online. ​ Marketing Increase exposure to all managers and over 125+ communities in Volusia, Flagler and Brevard counties. Increase awareness of full service offering by providing up to 11 searchable trades. Approved vendors are searchable through a myriad of criteria, enhancing your company's visibility. Approval is good for 12 months and applies to the entire community portfolio. Vendor Savings Program Access to Savings4Members, a national co-op of business owners. An always-growing list of available discounts with leading service providers. Opportunity to SAVE on everyday expenses like fuel, office supplies, payroll, shipping, and more. ​Participation in the Vendor Savings Program is free to all approved vendors. ​ Equal Treatment All vendors must meet approval criteria established by industry standards, ensuring a level playing field for every vendor. Reduce competition from unqualified vendors who do not meet approval criteria. No referral fees. Earn business based on qualifications, not advertising fees. Increase competitive bid opportunities. Simple, Fast and Secure This program provides Vendors with the easiest registration process in the market. Integration with Southern States Management Group accounting software systems. A Compliance Specialist will review all compliance findings to ensure a personal and efficient approval process. Southern States Management Group has recently established the VIVE Vendor Program. The purpose of this program is to create a pool of high-quality, licensed vendors that can provide superior solutions for the communities we manage. Vendors who apply to the program are carefully vetted via our third-party compliance provider, VIVE. As a member of the VIVE Vendor Program, you’re entitled to numerous benefits, such as the ability to: Market yourself to communities in need of your products and services Gain access to our exclusive Vendors’ Savings Program Assure community members that you’re a qualified vendor Network with the board of directors and residents of surrounding communities Broaden the exposure of your products and services within communities Additionally, VIBE Vendor Program members have priority access to board members. Southern States Management Group only seeks work and provides the board of directors with RFP bids for vendors who are members of the VIBE Vendor Program. At Southern States Management Group, we manage over $50 million via relationships we’ve fostered with providers. So register now to gain preferential access to bids and work. Membership for our VIVE Vendor Program is $95 per year and you can easily sign up online. Have more questions? – 386-446-6333 VENDOR REGISTRATION WELCOME, VENDORS! REGISTER TODAY

​ SSMG CONSULTING PARTNERSHIP Vendors Board Members Employees Owners/ Residents Southern States Management Group Provides Consulting for Community Associations of All Sizes We are proud to provide consulting services that advance the knowledge of Community Association Board of Directors and the Association’s Members. Providing community leaders with thoughtful insight into the topical challenges that they face throughout the year has proven to be beneficial for the current and future state of the Association through forecasting and deeper Our Leadership Team consults with your Board of Directors or members to review various topics including: ​ Securing/Salvaging a Broken Community Construction Contracts: What to be aware of before signing on the dotted line Board Member Development & Conflict Resolution Best Practices for Self-Managed Communities How to Address and Act Upon Common Area Improvements Board Elections, Compliance & Procedures How to Prepare for Major Renovation Projects To learn more about Southern States Management Group’s consulting services, please email our Education & Outreach Coordinator .

Daytona Beach Team Charla Khatib Stephanie Hull Peggy Komishock Nicole Eaton Susan Flowers Virginia Waikins Harley Cooper Nicole Bernard ​ Mark Annon ​ Laura Hall ​ Robert Patterson Carole Almond Nicol Fisher ​ Kathy Rich

New Smyrna Beach Team Charla Khatib Harley Cooper ​ Jennifer Mooser

PAST CURRICULUM Vendors Board Members Employees Owners/ Residents SEASONAL BOARD EDUCATION FORUMS, BOARD CERTIFICATIONS, DEVELOPMENT PROGRAMS & MORE! Southern States Management Group, (SSMG) launched their education initiative in June 2018 and have been pursuing every opportunity to collaborate with local professionals to educate community association leaders. The underlying goal of this initiative is to provide those leaders with thoughtful insight and practical knowledge to address the challenges that they face throughout the year. We recognize that these community leaders are volunteering their time and efforts and it is in keeping with this spirit that we endeavor to make sure that they are well equipped to face the challenges that may arise. Recent curriculum has included: ​ Ways to secure your communities and maintain business continuity in the face of an impending disaster. How to facilitate and begin an insurance claim to be ahead before you get behind. How to better understand how insurance claims are handled from a legal perspective. Financial & Strategic Planning. Effectively Run & Administer Board Meetings - Association Election DOs & DON’Ts, Tips on Robert’s Rules of Order. Controlling Costs & Bundling Services. Importance of Hiring Licensed Contractors. Capital & Reserve Planning for Community Pools & Other Outdoor Amenities. Directors & Officers Insurance Overview. Restoration Company Relationship, Financing Options That Make Sense, Best & Worst Case Disaster Solutions. Additionally, our education events encourage an opportunity for community leaders to share ideas, stories and challenges while developing relationships with other association leaders within the community. ​ These programs have grown in popularity and fill up quick! HOA/COA CERTIFICATION & CONFERENCE – Wednesday, March 2, 2022, from 9am-5pm at the Cici & Hyatt Brown Museum of Art in Daytona Beach! Signup at SSMGFL.com/Education. SOUTHERN STATES MANAGEMENT GROUP EDUCATIONAL PROGRAMS Recent curriculum has included: Ways to secure your communities and maintain business continuity in the face of an impending disaster. How to facilitate and begin an insurance claim to be ahead before you get behind. How to better understand how insurance claims are handled from a legal perspective. Financial & Strategic Planning. Effectively Run & Administer Board Meetings - Association Election DOs & DON’Ts, Tips on Robert’s Rules of Order. Controlling Costs & Bundling Services. Importance of Hiring Licensed Contractors. Capital & Reserve Planning for Community Pools & Other Outdoor Amenities. Directors & Officers Insurance Overview. Restoration Company Relationship, Financing Options That Make Sense, Best & Worst Case Disaster Solutions. Financial & Strategic Planning, Effectively Run & Administer Board Meetings, Controlling Costs & Bundling Services. Pool Safety & Leak Detection. Commonly Overlooked Insurance Exclusions. Dog bites, “No Pet” buildings, and service dogs. Hurricane Essentials - Be best prepared before the hurricane season begins. Board Member roles in maintaining the look and exterior of communities, buildings and common area elements. Tips on how to create a proactive response team within the insurance spectrum and to effectuate the best possible claim outcome. Suggestions on legal use of emergency powers in the event of a disaster. How to manage your technology: software considerations, data safety & cyber security. Ways to manage and understand rentals within your communities. Thoughts on how to review contractor bids to achieve the best results for your community. Notice requirements, special assessments/unbudgeted items that come up during the year What do maximum budget increases mean by Florida Statutes? What drives changes in insurance premiums? Annualize year-to-date using measurable occurrences. Identify forecasted changes that go into effect in the upcoming year such as contracts, communications, increases/changes in scope of service, etc. Required reserves by statute & how often are you doing reserve studies. What’s the difference between a reserve study and insurance appraisal. Pooled versus straight-line methodology. ​ And MANY MORE! To set-up a consultation/training on one or more of the above topics for your Board of Directors, contact Outreach@SSMGFL.com. LOOKING FOR COMMUNITY MANAGEMENT OPTIONS? We check all the boxes while thinking outside them! Learn More About Scheduling a Tour

HOMEOWNERS REQUEST FOR ASSISTANCE Vendors Board Members Employees Owners/ Residents HOMEOWNERS REQUEST FOR ASSISTANCE First Name Email Last Name Phone Community Name Address What is the nature of your problem? Submit

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REQUEST FOR PROPOSAL OR STATEMENT OF QUALIFICATIONS Vendors Board Members Employees Owners/ Residents REQUEST FOR PROPOSAL Full Name Email Phone Best Time to Call Community/Association Name Number of Units/Homes in Your Community Year Your Community Was Created Does your community have onsite staffing? If so, what type (CAM, Maintenance, Clerical, etc.) and how many hours per week? Does your Association currently employ a management company or onsite manager? Has your Association ever had a management company or onsite manager? Does your community have volunteer representation on committees? If so, which ones? What is the frequency of Association assessments? Annually, quarterly or monthly? How much are your monthly dues? How active is your Compliance and Architectural Review committees? What amenities does your community have? When is your annual meeting? When does your Board of Directors meet? (Day of week, time, where) How many members are on your Association Board of Directors? Does your community send communications of any kind? If so, how often and what type? How many of your owners are full-time residents? How many rentals are in your community? How often are properties sold in your community on an average monthly? Description of Property or Project Submit

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